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How Pierre Hardy Achieved 22% Revenue Attribution with Sophisticated Onsite Marketing

11/17/2025

About PIERRE HARDY

PIERRE HARDY is a French luxury maison renowned for sculptural footwear and leather goods, blending architectural forms, bold geometry, and precision craftsmanship. Each collection explores balance, tension, and materiality — resulting in modern objects of desire where innovation meets timeless Parisian refinement.

Company size

Industry

Use cases

Features used

Midsize

Luxury footwear and accessories

  • Capture more emails

  • Improve website personalization

  • Increase sales with product recommendations

  • Drive conversions while preserving the luxury positioning

  • Onsite feed

  • AI product recommendations

  • Popup builder

  • Embeds

  • AI cart recovery

  • Traffic channel targeting (paid/organic)

  • Integrations: Shopify

Key results (12 months)

75.8%
website visitors
engaged with Wisepops campaigns
565
attributed conversions
to popup, embed, and feed campaigns
22%
of total online revenue
influenced by onsite experiences
6,500
qualified email subscribers
generated (avg. 542/month)
6.3%
average CTR
across popup campaigns

The challenges

Luxury ecommerce requires a delicate balance: driving conversion while protecting the brand universe and experience.

Key challenges:

  • Deliver personalized experiences without overwhelming the customer

  • Support high average order values with a seamless, elegant journey

  • Serve predominantly mobile audiences (69% of conversions)

  • Localize experiences without fragmenting brand identity

  • Help visitors navigate seasonal, architecture-driven collections

  • Grow a qualified CRM base while preserving exclusivity

  • Boost paid acquisition performance without discount-driven tactics

Wisepops has elevated our digital approach while fully respecting our luxury positioning. The notification feed offers a subtle, non-intrusive experience that actually outperforms some traditional formats, with an 11.6% CTR. The platform combines sophistication and ease of use, allowing us to create multilingual, highly-targeted campaigns without technical complexity.

Gaël Le Calvez, Digital Director

PIERRE HARDY

The solution: A luxury-first visitor engagement strategy

Inspired by the in-store experience, PIERRE HARDY designed onsite journeys as a digital concierge: discreet, curated, service-oriented.

Popup campaigns

Minimal, strategic overlays triggered at high-intent moments.

Use cases:

Welcome incentive for first-time visitors

welcome offer
welcome offer

Cart recovery on high-value carts

cart recovery popup campaign
cart recovery popup campaign

Exclusive interactive experience reserved for paid traffic

Performance: 6.3% CTR — 364 conversions - 6K+ leads collected

Onsite feed

Elegant, persistent engagement without interrupting the shopping flow.

Use cases:

1. Product recommendations: 

Best sellers' suggestions for new visitors...

best sellers recommendations
best sellers recommendations

Frequently bought together suggestions based on cart content...

best sellers
best sellers

Recently viewed reminders: Bringing visitors back to considered items...

Back-in-stock and collection releases...

First-time customer offer reinforcement...

Performance: 11.6% CTR and 69 conversions.

Embedded dynamic marketing messages 

Smart product recommendations:

complete your look recommendations
complete your look recommendations

Signup forms in the website footer:

embedded signup forms for lead generation
embedded signup forms for lead generation

Performance: 131 conversions - 600+ leads collected.

Beyond a fast implementation, Wisepops' strategic support has been essential. They helped us build a premium segmentation framework — allowing more dynamic activation for paid audiences while maintaining a refined, editorial approach for organic visitors. It’s a true partnership that respects and enhances luxury standards

Gaël Le Calvez, Digital Director

PIERRE HARDY

Onsite personalization framework

  • Strategic segmentation: paid vs. organic

  • Language-based targeting (FR/EN)

  • Mobile-focused UX

  • Behavior and intent-based triggers

  • Exit-intent on high-value carts

  • Seasonal luxury retail calendar alignment

Key results

  • 75.8% of website visitors engaged

  • 565 attributed conversions

  • 22% of total online revenue influenced by onsite experiences

  • 6.3% average CTR across popup campaigns

  • 6,500 qualified email subscribers (avg. 542/month)

Results measured with post-interaction attribution over 12 months.

The bottom line

PIERRE HARDY proves that a luxury maison can drive strong ecommerce performance without sacrificing brand equity.

Through refined onsite experiences and intelligent audience segmentation, the brand achieved +22% revenue attribution while reinforcing its luxury positioning.

A more profitable, data-driven digital model — with elegance and restraint.

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